Policies

Terms and Conditions

Last Updated: May 4, 2026. These terms and conditions (https://nextsolutionscorp.com/policies/terms-of-service/) set out the rules under which you may access and use the services made available by NEXT SOLUTIONS CORP., a corporation organized under the laws of the Province of Ontario, Canada, with its principal place of business at 300 Supertest Road, Unit 1, North York, ON M3J 2M2, Canada (referred to in this document as “Next Solutions Corp”, “we”, “us”, or “our”).

Next Solutions Corp offers (i) the exchange of fiat currency for cryptocurrency and the exchange of cryptocurrency for fiat currency (the “Exchange Services”), and (ii) custodial cryptocurrency wallet services that allow you to hold, store, transfer, and manage balances in supported cryptocurrencies (the “Custodian Wallet Services”). The Exchange Services and the Custodian Wallet Services are referred to together as the “Services”.

The Services are made available solely through the Next Solutions Corp platform (the “Platform”). By accessing the Platform and using the Services, you confirm that you have read these terms, understood them, and agreed to be bound by them in their entirety.

We may update or modify these terms unilaterally at any time. Any updated version takes effect once published on the Website (https://nextsolutionscorp.com/policies/terms-of-service/). Continued use of the Platform and the Services after publication of an update constitutes your acceptance of the revised terms. If you do not agree with any change, you must stop accessing the Platform and using the Services immediately.

1. Definitions

“You / your” or “the Customer” means a natural person who has agreed to these terms and to other applicable Next Solutions Corp policies, and who uses the Services available on the Platform.

“Your Account” means the account that you create on the Platform. You are entitled to one account only. By using Your Account, you agree to use the Services on your own behalf and not on behalf of any third party. You are responsible for every action taken from Your Account. We may, at our sole discretion, refuse to open an account, or suspend or terminate any existing account.

“Your Wallet” means the cryptoasset wallet generated for you on the Platform by Next Solutions Corp at your request.

“Stored Cryptoassets” means the cryptoassets that you keep in Your Wallet. Ownership of the Stored Cryptoassets remains with you at all times. We will not borrow, sell, transfer, lend, encumber or pledge the Stored Cryptoassets without your consent, unless required to do so by applicable regulations. As the owner, you bear all risks associated with the Stored Cryptoassets.

“Order” means (i) the purchase of cryptocurrency by you from Next Solutions Corp via the Platform; (ii) the sale of cryptocurrency by you to Next Solutions Corp via the Platform; (iii) a deposit of cryptoassets to Your Wallet initiated by you; or (iv) a withdrawal of Stored Cryptoassets to another public blockchain address initiated by you. An Order under (i) or (ii) is a two-party transaction involving only Next Solutions Corp and you.

2. Main Principles for Provision of the Services

We may request additional information and documents from you where required by applicable law or by our internal procedures. If you do not provide the requested information or documents, we may limit your access to the Platform.

The list of supported cryptoassets may change at any time without prior notice.

Next Solutions Corp does not provide financial or investment advice. We are not a bank. Cryptocurrencies are highly volatile assets — their price can move from extreme highs to extreme lows, and back again, within a short time.

Any information you provide to us in the course of using the Services will be handled in accordance with our Privacy Policy.

3. Processing of Orders

All Orders are processed by NEXT SOLUTIONS CORP.

We are not responsible for any delay or failure in the handling of Orders arising from problems in telecommunications, computer or other systems; the blocking or closure of accounts; the freezing or holding of funds; denial of service; changes of political regime; civil unrest; or actions of third parties beyond the control of the Platform. An Order is considered completed when: (i) we transfer the agreed cryptocurrency amount to the wallet of your choice (where you have purchased cryptocurrency); (ii) we transfer the agreed fiat amount to the account you indicated (where you have sold cryptocurrency); or (iii) you receive the agreed cryptoasset amount at another public blockchain address you specified.

We may charge a fee for processing your Order. You will be informed of the applicable fee before you authorize the Order.

If you supply inaccurate or false information while submitting an Order (for example, a bank account number that belongs to a third party) and this is the reason the Order cannot be completed, all fees connected with the resulting refund will be borne by you.

Once an Order has been completed, the transferred funds cannot be returned.

If the cryptocurrency amount actually received differs by more than 20% from the amount indicated in the Order, we may unilaterally reject the Order.

Because cryptocurrency prices can move significantly, there may be cases where the price moves between the time an Order is submitted and the time it is processed. These cases are rare. If the cryptocurrency amount to be sent to you would differ by more than 2% between submission and processing, we reserve the right to reject the transaction and contact you with the recalculated amount, after which you may either withdraw or continue at the new rate.

When a refund is processed, all commission costs for the cryptocurrency or fiat transfers are deducted from the funds we received from you.

We reserve the right to temporarily hold funds transferred to us by you if there are attempted attacks on our server or any attempts to hack or exploit the Website. Funds will be returned to you via the same payment method on request.

By using the Services, you agree that the Platform’s liability is limited to the funds received from you for the execution of the Order. The Platform provides no additional warranty and assumes no additional liability to you.

Next Solutions Corp reserves the right to refuse to process or to cancel any pending Order.

4. Liability and Indemnification

We will use reasonable efforts to ensure that Orders are processed in a timely manner, but we make no representation or warranty as to the time needed for processing, which depends on many factors outside our control.

The Services are provided on an “as is” and “as available” basis, without any representation or warranty, whether express, implied, or statutory. We do not guarantee that any Order will be accepted. You acknowledge and agree that Next Solutions Corp is not liable for any loss or damage arising out of or related to: (i) inaccuracy, defect or omission in cryptocurrency price data; (ii) errors or delays in the transmission of such data; or (iii) interruptions in such data.

To the maximum extent permitted by applicable law, in no event shall Next Solutions Corp, its subsidiaries and affiliates, beneficiaries, owners, shareholders, directors, officers, managers, employees, representatives, agents, attorneys, and contractors be liable for any lost profits, decrease in value or business opportunity, loss, damage, corruption or breach of data, or any special, incidental, indirect, intangible, or similar damages, arising in connection with authorized or unauthorized use of the Website or the Services, or with these terms, except where a final judicial determination establishes that such damages resulted from our fraud, wilful misconduct, or intentional violation of applicable law.

You agree to indemnify Next Solutions Corp, its subsidiaries and affiliates, beneficiaries, owners, shareholders, directors, officers, managers, employees, representatives, agents, attorneys, and contractors against any claims, actions, proceedings, investigations, demands, suits, costs, expenses and damages connected to: (i) your use of the Services; (ii) your breach of these Terms and Conditions; (iii) your breach of other policies, guidelines or instructions of Next Solutions Corp; or (iv) your violation of any applicable law, regulation or third-party right while using the Services.

You acknowledge that Next Solutions Corp is not responsible for the actions of third parties that may provide investment or financial advice, investment services, or other services to you through the Platform. We strongly recommend that you use cryptocurrency wallets under your direct control. We cannot be held accountable if you direct purchased cryptocurrency to a wallet that is outside your control.

5. Acceptable use

When using the Services, you unconditionally agree that you will:
-not act in any way that is illegal, defamatory, threatening, intimidating, or harassing;
-not impersonate any other person;
-not conceal your location by means of IP proxying or any similar method;
-not violate, misappropriate, or infringe rights of publicity, intellectual property, or other proprietary rights;
-not violate any applicable law or regulation.

6. Resolution of Disputes & Applicable Law

Next Solutions Corp and you agree that any dispute between us will first be addressed through good-faith negotiation. To start that process, you must contact us by email at support@nextsolutionscorp.com describing the dispute, and we will respond using the email address you used to register, or any other contact information you have provided.

These Terms and Conditions, and the provision of the Services, are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties submit to the exclusive jurisdiction of the courts of the Province of Ontario.

7. Form of the Terms and Conditions

You and Next Solutions Corp acknowledge that the digital form of these Terms and Conditions has the same legal effect as a written form executed and signed by both parties.

8. Third Parties

We may share and transfer (including across borders) personal information about you to our third-party partners, in accordance with our Privacy Policy and as permitted by applicable law.

9. Termination Policy

We may, at our sole discretion, terminate your access to and use of the Services at any time, without notice.

You may close your account on the Platform at any time.

10. Eligibility

Next Solutions Corp does not provide the Services in certain jurisdictions (the “Restricted jurisdictions”) in line with our regulatory obligations.

By registering an account, you represent and warrant that you:
-are of legal age to enter into a binding contract (at least 18 years old);
-have not previously been suspended from using the Services;
-are not located in, and are not a resident of, any Restricted jurisdiction; and
-will not use the Services where any law applicable to you prohibits you from doing so.

We may reject your Orders and freeze the Stored Cryptoassets in Your wallets if we determine that you have provided false or misleading information regarding your eligibility to use the Services.

The current list of Restricted jurisdictions includes: Abkhazia, Afghanistan, Akrotiri and Dhekelia, Antarctica, Artsakh, Burkina Faso, Central African Republic, Congo (Democratic Republic of), Crimea, Donetsk People Republic, Haiti, Heard Islands and McDonald Islands, Iran, Iraq, Kosovo, Libya, Lugansk People Republic, Mali, Myanmar, Nicaragua, North Korea (Republic of), Pakistan, Palestinian Territory, Somalia, South Ossetia, South Sudan, Syria, Transnistria, US Minor Outlying Islands, US Virgin Islands, USA, Western Sahara, Yemen, Zimbabwe, and geographies with unrecognized or disputed status.

11. Refund Policy

For details, please refer to our refund policy: Refunds.

12. Complaints Policy

Next Solutions Corp aims to deliver an efficient and professional service, and to provide prompt, courteous, and informative responses to every communication we receive.

You have the right to lodge a complaint about the Services. Complaints should be sent by email to complaints@nextsolutionscorp.com. We will acknowledge each complaint and issue a response within 15 days of receipt. We record and analyze all complaints in order to improve the Services.

For Customers in the United Kingdom, please note that cryptoasset activity is not:
-within the jurisdiction of the Financial Ombudsman Service;
-protected under the Financial Services Compensation Scheme;
-within the jurisdiction of, or subject to protection under, either of the schemes referred to above.

13. Language Clause

These Terms and Conditions may be translated into other languages for the convenience of customers. Notwithstanding any such translation, the parties expressly agree that, in the event of a dispute, only the English version of these Terms and Conditions shall be binding.